You can use your JAL Family Club/Premio MasterCard at millions of stores and over 900,000 ATMs worldwide. However, we may block your card temporarily for security purposes if the transaction is different from your usual spending pattern.
 
     
 
We recommend you notify us about any upcoming trips. We will register a memo on your account data to prevent your card from being blocked.
 
     
 
Caution:
Some merchants do not accept credit cards issued in another country or limit usage. If you are on a trip to Japan and are having problems, you can contact Premio customer service in Japan at 0120-500-280.
 
     
     
 
Location
Premio Customer Service contact number
From US
1 - 888 - 576 - 2030
From JAPAN
0120 - 500 - 280
Emergency
from outside US
1 - 949 - 437 - 9684 (call collect)
 

 

 

 

 
Premio Card
1-800-947-2030
JAL Family Club
/Premio Card
1-888-576-2030
Premio Card
0120-500-280
JAL Family Club
/Premio Card
0120-500-280
 
 
 
Privacy About us