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You can confirm payment and amount or check your balance via our 24 hour bilingual automated Interactive Voice Response (IVR) line or through your online account. |
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By Phone : |
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1. Call 1 - 800 - 552 - 4906 and follow these prompts: |
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2. After choosing your preferred language (Japanese or English), press "1" on the main menu for account information. |
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3. Follow the voice instructions and enter your credit card number and the last 4 digits of your social security number. |
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4. Press "2" - Card Account Balance Inquiry - to confirm card balance. |
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5. Or, press "3" - Payment Information Inquiry - for the amount of last payment and date posted, and the minimum payment required and date due. |
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Premio Card |
1-800-947-2030 |
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JAL Family Club
/Premio Card |
1-888-576-2030 |
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Premio Card |
0120-500-280 |
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JAL Family Club
/Premio Card |
0120-500-280 |
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