I have received an authorized user card. Is activation necessary?
   
Activation is not necessary for an authorized user card.
     
 
Are there any fees or interest for a cash advance?
   
A cash advance fee will be the greater of $15.00 or 3% of the transaction. For additional information about Annual Percentage Rates (APRs), fees, and costs, see the Summary of Credit Terms.
   
     
 
I entered the wrong PIN during a cash advance transaction and since then my card has been blocked. What should I do?
   
Your card is blocked automatically if you press the wrong PIN three times. Please contact customer service to unblock your card. If you have forgotten your PIN, we will send you a new PIN by mail.
     
 
Can I use my Premio Card outside of the US?
   
You can use your Premio Card at MasterCard merchants all over the world. There is a foreign transaction fee of 3% of each transaction. Please note that the issuing bank monitors transactions and may block your card for security purposes. Some merchants do not accept cards issued outside their country. We recommend that you inform us before you travel.
For additional information about Annual Percentage Rates (APRs), fees, and costs, see the Summary of Credit Terms.
   
     
 
When I use my Premio Card, will my US credit history be affected?
   
Your payment performance will be reported to credit bureaus so that you can build US credit history. This is not applicable if you have not registered a social security number.
 
 
 
Premio Card
1-800-947-2030
JAL Family Club
/Premio Card
1-888-576-2030
Premio Card
0120-500-280
JAL Family Club
/Premio Card
0120-500-280
 
 
 
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