How do I add an authorized user? Is there fee involved?
   
Authorized User Card is available for anyone in your family who is 18 years or older. Please note that the Primary Cardholder will be liable for all transactions made on the account, including those made by any authorized user. Please call customer service with your request.

Please note that from 5/1/2007 there is a fee of $10 for an additional card.
     
 
Can I use my Premio Card after I go back to Japan?
   
The Premio Card cardholder must be a US resident and therefore upon your return to Japan you should close your account. Card cancellation can be requested by phone, and the account will be closed immediately.
     
 
I would like to use my Premio Card until just before I return to Japan. How do I cancel my card?
   
Please call customer service when you are done using your card. You may call customer service in Japan at 0120-500-280. Business hours are 9:00 am to 5:00 pm Monday through Friday (Japan time). We are closed on public holidays.
     
 
Can I switch from the Premio Card to the JAL Family Club/Premio Card without reapplying?
   
You must to reapply for the JAL Family Club/Premio Card.
Please click here to apply online.
 
 
 
Premio Card
1-800-947-2030
JAL Family Club
/Premio Card
1-888-576-2030
Premio Card
0120-500-280
JAL Family Club
/Premio Card
0120-500-280
 
 
 
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